We seek someone with strong service management, Change management, and Service Now experience.
Someone with strong experience in Jira, Compliance, Risk Management, ServiceNow, Power BI, Stakeholder Management, Data Analytics, Transition, and Project Management.
Service management (SC/NPPV3/CTC) consultant; Inside IR35
Day Rate: On request (Request made by end client)
My client currently is a supplier into a London based Law Enforcement agency, supplying a full PMO team solution working on a Digital transformation programme.
Are you an experienced business services consultant looking for a new and exciting opportunity?
Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Business Services Consultant!
My client, a membership organisation is currently recruiting for a Customer Service Manager.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
The Client Services Manager will be responsible for liaising with customers on contractual, commercial, and operational matters.
You will facilitate and assist in identifying Continual Service Improvement (CSI) opportunities and become a subject matter expert of the operation.
You will represent the business to orchestrate the delivery of agreed contract deliverables through effective stakeholder management and facilitate productive engagement with all customers and suppliers, as well as internal business support functions.
One of our financial services clients are currently looking for an IT Service Manager to come on board to establish a Service Level Management Framework and lead that particular Management Function within the SIAM.
Due to the nature of the role, you will need to have the following experience to be considered.
This is part of a potential wider programme around strategic supplier partnership framework for the wider business.
Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
We are looking to recruit two Customer Service Planners to join our team in Waltham Forest (E4 8TD), based at our Osprey House Hub.