We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer.
The successful candidate will become an integral part of a team committed to enhancing customer satisfaction and loyalty.
This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair resolution.
This is a fantastic opportunity to join a world-class manufacturing company as a Service Engineer.
Days role Monday to Friday
There are multiple positions where you'll play a key role in the maintenance, service, repair, and installation of bespoke industry leading industrial machinery.
We are currently assisting one of our South England, local authority clients in their recruitment of a Service Development Officer.
This is perfect for somebody with project / business support experience, looking to make a contribute to service improvement by supporting the senior commissioning team.
This roles pays a competitive daily rate, via an umbrella.
A business specialising in the repair and overhaul of marine exhaust gas turbochargers for the shipping industry now has a vacancy for Field Service engineer to join their expanding dynamic company.
Extensive overtime rates, van, tools, uniform, mobile phone
Whilst the Field service engineer will be based in the company's workshop in Totton, UK the position will require extensive international travel.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.