4Recruitment Services are seeking to assist our housing association client based in South London.
The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders.
You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures.
First point of contact for completing routine queries and workflow relating to Employment and Position Changes.
General
The successful candidate will be responsible for providing transactional HR services, including but not limited to employment contracts, compliance, hierarchy, and improving customer satisfaction at all levels.
The ideal candidate will have excellent communication skills, the ability to work effectively as part of a team, and experience working to tight deadlines.
First Military Recruitment are currently seeking a Service Engineer on behalf of one of our fantastic clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
General
Additional Company Benefits: 25 days annual leave bank holidays, Free onsite parking, Enhanced Pension scheme, Refer a friend scheme, Opportunities for training and development opportunities, Life Assurance Scheme, Employee Assistance Programme (with access to GP appointments, Physio appointments and Mental Health Support).
We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation.
Salary / Pay Rate: £26 P/H (Umbrella)
The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers.
With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.