We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner.
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Are you a service engineer, with experience servicing and repairing heavy machinery, looking for a new opportunity to join a company that provides premium forklifts for clients across the East Midlands, where you can drive your earnings with generous overtime and the opportunity to earn commission for selling parts (forks and tires) to clients?
£40,000 Overtime 1.5x Commission on Parts Sales D2D Pay Company Car Training
We also offer: Opportunity to earn approximately £37,800 including overtime (Whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hrs per week)Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £36,000 to £42,000.Flexible shift patterns available.Free parking on site.Free use of the gym.Free food whilst on shiftPension scheme.Health & Wellbeing Benefits.Reward & Recognition scheme.Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card.
What's in it for you?Your starting salary will be £27,300 pa. increasing to £28,350 after 12 months and increasing again to £32,288 when you reach 3 years' service.
We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £32,288 as soon as either of these is successfully completed which can realistically be achieved within 12 to 18 months of joining us.
Saturday hours available to include in shift overall if required.
Work shift flexibility can be offered.
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.