Our client is currently seeking a motivated and experienced Customer Technical Support professional to join our Technical Services team.
General
This position will primarily focus on providing technical support to customers and agents across Europe and South Africa, ensuring the efficient operation of products and promoting customer satisfaction.
Key Performance Indicators
Successful management of all customer performance issues.
Supporting a portfolio of accounts and being the first point of contact for all service-related queries, your core duties will be to develop and maintain strong client relationships with your account base, whilst delivering a strong service.
Based in the outskirts of Norwich, this is a full time, permanent position working 37.5 hour a week, Monday to Friday 9am - 5.30pm, and is offering a salary of £26,500 plus bonus (£40,000 OTE).
Rthirteen are currently partnering with a leading digital tech company based on the outskirts of Norwich in their search for an Account Manager.
This role will lead on the strategy to enhance involvement, community and promote a vibrant experience, vital to shaping the overall engagement piece and ensure an inclusive environment for all.
Strategic support to the CEO and management team in the implementation of the organisation's strategy, and delivering against departmental plans in line with aims.
Reed are exclusively working with a fantastic, vibrant organisation, recruiting for the strategic position of Assistant Engagement Director to join the team on a permanent basis.
Your role will be pivotal in providing strategic support for the company's learning initiatives alongside integration and improvement of learning delivery across the business.
This is a full time, permanent, remote position with travel required across Norfolk, Suffolk, Essex & Cambridgeshire, so living in one of these locations would be ideal.
R13 are currently supporting a fantastic, award-winning consultancy in their search for a Learning & Development Manager to join their growing team.