Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
Posted by Allstaff Recruitment • £25K/yr to £27K/yr
Responsibilities of the After Sales Administrator
Ensure maximum commercial recovery from service engineers' times.
General
We have an exciting opportunity After Sales Administrator based in Biggleswade for one of our clients on a full-time 12-month fixed-term contract basis.
Our client are a large, growing and reputable manufacturer and supplier of construction equipment on a national and international scale.