Posted by Red King Resourcing • £40K/yr to £47K/yr
My Government related Client is urgently recruiting for a highly skilled and experienced IT Service Support Manager to lead their IT Helpdesk and Desktop Support team.
The IT Service Desk Manager will be responsible for managing end-user computing management platforms and ensuring the effective delivery of IT support services.
The ideal candidate will have a strong background in endpoint and applications support, with expertise in Windows, MacOS, iOS, Android, and virtual desktop infrastructure.
Posted by Marke Creative Merchandise Limited • £21K/yr to £23K/yr
Primary Duties and Responsibilities
Primary point-of-contact for the assigned clients, working with Account Managers, with a good understanding of customer requirements and challenges.
General
The Customer Experience Representative is the "face" of our company and Ability to "Think Customer" at all times is essential.
This role is to process orders and invoices, accurately, with high attention to detail, and to handle customer queries (mostly by email) in a professional and timely manner.