We are supporting our client as they search for their next Service Desk Manager.
The successful candidate will work within a team of highly driven experts, providing client-side support and overseeing the daily operations of the service desk team.
This role involves managing a team of support professionals, implementing best practices, and collaborating with various stakeholders to enhance the overall efficiency and effectiveness of the service desk.
Service Desk Analysts: Looking for a role that challenges you?
We're looking for someone with a mature and consultative approach and the ability to question the status quo and rethink to offer a robust IT support service to remote end-users and head office colleagues globally.
This is a hands-on role requiring a high level of technical expertise, working closely with application, network, and security teams and utilising strong customer service skills.
Reporting to the Field operations manager, the primary function of this role is to provide building maintenance services to a designated area / or number of properties.
ESL connects the demand and supply of industrial electrical components.
Our businesses cover electrical wholesale, energy management, EV charging and traffic control systems, working across a wide range of commercial and industrial applications - This role sits specifically in ESL who are one of the businesses that make up the group- they are in essence a global trading business.
As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently.