Randstad are looking for a Help Desk & Switchboard Operator to undertake a temporary contact and join the friendly and busy team at 2Gether Support Solutions.
If you are looking for a varied and engaging role then this could be for you.
Our client is a Kent based Managed Service Provider who are looking for a Service Desk Manager to manage their existing team.
The role is to work with the directors of a busy, successful Kent based Managed Service Provider to put in place the systems and procedures necessary for the business to grow.
The successful candidates will already have experience of working in a similar role within the MSP space.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
The team also deal with setting up and onboarding new users, supporting them with IT issues as well as ordering new equipment from suppliers and configuring to company specifications.
3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage.
If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.