Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley.
The strength of our organisation lies in the quality of the people we work with.
You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits.
The Service Desk Analyst role ensures customers can operate Savills' systems in order to achieve their business aims by receiving, prioritizing, documenting, and resolving requests.
Key Responsibilities
Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner.
Document all user identification information, including name, department, contact information, and nature of problem or issue.