This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment.
The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
Customer Service Representative; Starting at £21,840-£23,000
35 hours per week; Hybrid remote
So, what does the role entail
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.