This role sits within the company's service team so candidates will need to have an excellent telephone manner and 5 customer service skills, as well as strong data entry skills.
Working for a business who have a fantastic company culture and are highly supportive, you will be responsible for answering inbound calls, responding to emails and logging information onto the system.
This is a brilliant opportunity for a candidate with about 1 years' office administration/customer service experience.
Service Desk Analyst - (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) - Permanent - High Wycombe
Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our global business based in High Wycombe.
This role involves working and supporting EPOS/POS systems on a daily basis
Platinum Recruitment is working in partnership with a popular business within the Construction industry and we have a fantastic opportunity for a Service Administrator/ Controller role to join their team.
Salary / Rate of pay: £23,000-£27,000 potential quarterly team bonus
What's involved
Objectives: To assist in control and manage the activities of the field and workshop engineering force covered by his/her depot, to obtain maximum service volume and efficiency and to develop maximum potential income from all service.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Variable Shift Rota (5 over 7)
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
This is a lovely classic RETAIL TECHNICAL SUPPORT role in which you will use your technical knowledge of POS systems to support retail clients.
This is NOT a call centre role and instead focuses on personal contact and taking care, time and effort to help your customers with wherever they need.
Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in a good working order.
All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
General
Promote the UCC brand by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.