As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations.
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis.
Key responsibilities of a Global IT Service Desk Team Leader
Controlling scheduling and workload through the management of the team's ticketing queue.
Join our client, a leading office rental company, as their new Receptionist!
If you have excellent communication skills and previous office-based experience, this could be the perfect opportunity for you to showcase your talents and make a positive impact in a friendly and supportive team environment.
Responsibilities
Warmly welcome and assist all visitors and tenants as the first point of contact at the front of the house.
My client, a dynamic IT solution consultancy with ambitious growth plans for the upcoming year, is seeking to expand its Service Desk Support Team by adding a new IT Support Engineer.
You will be providing solutions to clients across different sectors.
This role focuses on providing exceptional IT services within a heavily focussed Microsoft 365 environment.