Our client is a Kent based Managed Service Provider who are looking for a Service Desk Manager to manage their existing team.
The role is to work with the directors of a busy, successful Kent based Managed Service Provider to put in place the systems and procedures necessary for the business to grow.
The successful candidates will already have experience of working in a similar role within the MSP space.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
We are currently seeking a friendly and professional receptionist to be the welcoming face of our company.
The ideal candidate will be responsible for greeting visitors, answering phone calls, and providing general administrative support to ensure smooth operations.
This is an exciting opportunity for someone who enjoys interacting with people and has strong organizational skills.
The salary for this permanent Assistant Service Manager role is £27,154.
Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for a full-time Assistant Service Manager based in a Residential home in West Malling.
Main Duties
In this role, you will work closely with the Service Manager to inspire and motivate the team to provide a high quality service as well assist in implementing current legislation and CQC requirements.