The post holder will form part of the Service Desk Team to provide Level 1-2 support to clients on all matters relating to IT provision.
Whilst the primary role will be to use remote access software to resolve client issues and fulfil service requests, there will also be an occasional requirement to cover the IT Service Desk.
To support and maintain a high level of customer service focused on the needs of staff and associated teams.
Service Operators - FTC until end of December starting in September - Permanent opportunities available!
Our client is an award-winning technology start up, currently experiencing a period of growth, spurred on by the first-class service they provide to their customers, proven in the highest Trust Pilot score in their sector (4.8/5)
Their mission is to make home moving easier; from renters and buyers, to managing agents and landlords, they're helping thousands of people every month, saving them time, hassle and money.
London Fire Brigade, one of our largest public sector clients based in London are looking to recruit several Senior Service Desk Analyst to join their team on a 3-month contract (with possibilities of further extensions and opportunities for it to go permanent).
The role is full time, Monday to Friday, 37 hours per week.
There is no hybrid work arrangement available due to the nature of the role involving supporting office based front line staff at LFB.