The post holder will form part of the Service Desk Team to provide Level 1-2 support to clients on all matters relating to IT provision.
Whilst the primary role will be to use remote access software to resolve client issues and fulfil service requests, there will also be an occasional requirement to cover the IT Service Desk.
To support and maintain a high level of customer service focused on the needs of staff and associated teams.
Service Operators - FTC until end of December starting in September - Permanent opportunities available!
Our client is an award-winning technology start up, currently experiencing a period of growth, spurred on by the first-class service they provide to their customers, proven in the highest Trust Pilot score in their sector (4.8/5)
Their mission is to make home moving easier; from renters and buyers, to managing agents and landlords, they're helping thousands of people every month, saving them time, hassle and money.
If you have previous experience working within a car or commercial vehicle workshop service desk and possess a good understanding of the processes involved, then this opportunity could be perfect for you.
We are currently recruiting for a Service Advisor for our client's service centre in Dundee.
While knowledge of our clients Data Management System would be an advantage, it is not essential as full training will be provided.