We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
They are known for their commitment to quality, innovation, and exceptional customer service, and are now expanding their IT Service Desk function at the company's Birmingham base, and are recruiting for an IT Service Desk Analyst to join the team.
Michael Page is proud to be partnered once again with a well-established entity in the professional services sector, with a global reach and a workforce of thousands.
Client Details
The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry.
Are you a Senior IT Analyst or IT Service Desk Team Leader looking for a new challenge?
Law Firm - Birmingham
Have you got experience of working for a law firm
In this exciting IT Support Team Leader role working for a prestigious law firm, you will be responsible for building up and managing a team as well as providing hands on technical support.