Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
On average the team handles the allocation of 40-50 calls per day, these are mostly reactive maintenance, some planned preventative calls.
Service Coordinator / Call Scheduler / Service Desk Administrator
Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Hours per week: Monday to Friday - 08:00 -17:00 - 40 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.