Time Appointments are working on behalf of a successful IT Support Service Business, who are currently recruiting for an IT Support Technician with previous experience of providing 3rd Line Support.
This is a fantastic opportunity for someone looking to better their career within the industry.
Duties & Responsibilities
Monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues.
We're looking for a Customer Service Centre Team Member to join their thriving Customer Service Centre on a permanent basis.
Pure are delighted to be supporting with the recruitment of an experienced Customer Service Advisor for a large organisation based in Ipswich town centre.
This varied role will be part of their critical front-line team, responsible for handling phone calls and eComms from advisers and customers on our pension products.
Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues.
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS.
Requirements for First-Line Technical Support Engineer
Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting.
As a Contact Centre Team Leader your role will be varied, responsibilities include data analysis, reporting, quality monitoring, driving performance, project planning, coaching/development, performance management and answering interactions / escalations.
Due to growth, we are very excited to be opening a new Contact Centre in the iconic Willis Building, Ipswich, and are looking for customer service focused individuals to join our team.
Pure are working with a public sector organisation that has an exciting opportunity to join their Customer First Team as an Independence and Wellbeing Advisor.
As an Independence and Wellbeing Advisor you will be the first point of contact for social care enquiries relating to Suffolk residents, including adult services, Children and Young People's services and Mental Health referrals.