This is a lovely BILINGUAL FRENCH/ENGLISH customer care role in which you will use your fluent French to support restaurant & hotel clients.
The job hybrid with 3 days in the office a week and you will be supporting restaurants across France with any help that they may need to set up training etc .
This is NOT a call centre role and instead focuses on personal contact and taking care, time and effort to help your customers with wherever they need.
We are looking to hire a Support Administrator/ Customer Service Assistant who would like to forge a long- term career within an award-winning environment.
Our client has particular interest in people who come from a similar background.
This company is a global brand and market leader offering attractive future prospects for the right people.
Do you have Customer Service / Client liaison experience and enjoy working within a fast-paced commercial role?
We're working with a market-leading Company, who've created a new vacancy as they continue to grow their business.
The Role
Based in High Wycombe and working within a small, dedicated team and part of a wider group, you'll be responsible for ensuring the consistent operation of the customer order process.
This is an outbound and inbound customer service role - excellent customer service.
You will be working shifts between 08.00 - 19.00 Monday to Friday, a total of 40 hours per week.
Paying a basic of £24,000, with the opportunity to increase your earnings to over £32,000 and some of the top performers earn late £30's through upselling and cross-selling.
The role requires someone with customer service experience and fluent French language as you'll be speaking with French clients, also if you have Italian language skills this would be a bonus!
The role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers.
Our client based in High Wycombe are a global business with customer service representatives dealing with enquiries from the global clientle.