Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues.
General
I am looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment.
This role is a perfect match for individuals with 1-2 years of experience or those keen to embark on their IT support career, backed by a keen interest in IT and a desire to explore a career in IT.
This role will play a pivotal part in providing end user support within the business, as a key member of the Service Desk Function, you will work collaboratively with the team to provide first response and analysis on incidents and provide efficient resolution.
Exciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation.
This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience.
Venn Group is currently working with a well known University based in Surrey to recruit a 1st Line Support Analyst to act as the first and central point of contact for users.
Job Responsibilities
Provide initial 1st line technical assessment and support.
Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office.
You will also be responsible for providing support to their regional offices.
Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office.
You will also be responsible for providing support to their regional offices.
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