Posted by Blue Arrow Newcastle • £12.16/hr to £12.26/hr
We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service; across voice, chat and email.
Are you looking for a new role where you can combine your IT technical skills with your high level of customer care?
This role offers the perfect work/life balance with a hybrid working model.
You will assist both buyside and sell-side customers with queries related to the platform's products and services.
Responsibilities include resolving customer issues, recommending solutions, guiding users through features, and maintaining excellent customer support from sales to post-sales.
This is a great opportunity to join a company within the fintech industry.
SGS provide the world's most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools.
Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.
At SGS, we believe in rewarding our employees for their hard work and commitment.
Posted by Arden Resourcing Limited • £55K/yr to £65K/yr
I am working with an up-and-coming ServiceNow partner, who can offer you the chance to help define and shape their growth, whilst in return they will support you through training, and long-term career progression.
The role will see you tasked with liaising with a client, to understand their wants, needs, reasons and restrictions, whilst this isn't a technical role you will need to offer clear guidance, solutions, and explanations.
This really is an exciting prospect for an ambitious individual.