Provide a courteous efficient telephony service within the trust.
Working at Duham and covering Darlingon as and when required you will be working a variety of shifts 11am to 7pm or 2pm tp 10pm as well as some evening shifts.
To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquires are made.
Service Desk Analyst needed in Northallerton Paying £14.40 per hr ref 360490
Full time hours on a temporary basis
Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation.
Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service.
Role summary - This company is looking for a highly motivated and customer-focused individual to join their team as a Customer Enabling Service Advocate.
As a Customer Enabling Service Advocate, you will be responsible for providing a range of complex customer service functions and digital interface responsibilities.
You will be working closely with internal and external partners to exceed customer expectations and achieve service standards.