We are on the lookout for a pro-active Property Help Desk Manager to play a pivotal role in coordinating a range of services including reactive maintenance, compliance work, and planned void maintenance, ensuring smooth operations and heightened customer satisfaction.
Are you a seasoned Maintenance Manager, Help Desk Manager or Property Services manager motivated to grow with an established team?
We empower our clients who own expansive property portfolios mainly in the social housing sector across the UK.
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £40K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
The Dialler Manager is responsible for managing the operation and optimisation of the auto-dialler systems within the business.
As Ruby Energy continues its exciting growth, we have a brand new role available for a forward thinking Dialler Manager to join our growing team here at our offices in Fleetwood.
This role ensures that the dialler is used efficiently to maximise productivity while maintaining compliance with regulatory requirements and organisational standards.
Posted by ROTHERWOOD RECRUITMENT (2020) LIMITED • £30K/yr to £33K/yr
Manage and train front desk team, concierge staff and other customer-facing employees to uphold exceptional service standards.
Our client is a destination hotel resort based in Lancashire and they are seeking a knowledgeable Front of House Manager to work within their busy hotel complex and uphold their commitment to exceptional guest experiences and impeccable service.
Oversee the operation of the front of the front of house area, ensuring that all guests receive an exceptional experience from arrival to departure.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.