Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
Kenilworth, Warwickshire (office-based role with the opportunity to work from home up to three days per week)
Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland.
We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.
We are currently seeking an experienced and dynamic IT Manager to lead all aspects of our UK Operations IT infrastructure, systems and services to ensure performance, security and efficiency.
We are a cleaning, security and soft services business operating from regional offices UK wide, serving clients in sectors that include: Commercial, Corporate, Pharmaceutical, Retail, Manufacturing and Education.
We pride ourselves on client satisfaction and the development of our staff through regular training and a shared sense of responsibility, with a family-feel to our business.
We are looking for an enthusiastic individual to join our Workforce Management team.
You will be responsible for scheduling Dispatch resources to meet the demand of customer driven emergency workload within Cadent Networks.
General
Reed Talent Solutions are working with Cadent Gas on the search for Workforce Management Administrator to join their fast-paced Workforce Management team.
We are looking to recruit an Area Manager within our Supported Living Services across Warwickshire leading the services effectively and ensure that we are responsive to those we support in a caring and safe environment.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
This is a great time to join Eden Futures whilst we embark our journey for further growth.