The roles is for a Service Desk Manager to work with the directors of a busy, successful multi location Managed Service Provider to put in place the systems and procedures necessary for the business to grow.
Our client is an multi lcation Managed Service Provider who are looking to add a new management role to thEire team.
We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld.
In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.
This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs.
This role will encompass all ownership and accountability for the Customer Service Desk function, and manage the individuals providing a blend of support within the Customer Service Desk.
Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner.
Success Recruit are currently working with a dynamic construction company based in Central Essex, who are looking to recruit a Service Desk Manager that will oversee the efficient management of the service team ensuring policies, processes and reporting is in line with business performance, management, and expectations.
The successful Service Desk Manager will have excellent communication and organisational skills, demonstrating the ability to work within a busy open plan team environment alongside senior management.
The ability to multitask confidently and have proven experience leading a team of people with focus on exceeding expectations for customers is highly desirable.
The Service Desk Manager is a leadership role responsible for the operational effectiveness, performance, and ongoing development of the Service Desk practice.
Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.
Working for this Microsoft Cloud based solutions, customer focused business you will be part of the ''team'' as they strive to make a great place of work.
Our client, a highly successful organisation based in Brighton, is seeking a Support Desk Manager to lead and manage a team of three.
With a strong blend of leadership skills and exceptional interpersonal abilities, you will oversee the team's performance, development, and day-to-day operations.
Are you a natural leader with a passion for building and developing teams?