DK Recruitment are recruiting for a Service Desk Manager on behalf of our client based in Brighton going through an exciting period of growth.
On a day-to-day basis you will be playing a pivotal role in ensuring the successful delivery of managed IT services to my clients diverse customer base.
Working with the current (and future) team to ensure that our services meet or exceed service level agreements (SLAs) and customer expectations.
As a Service Desk Manager, you will be responsible for overseeing the daily operations of my Client's IT Service Desk, managing the service desk team, and ensuring that our end users receive exceptional IT support.
General
My MSP client is on the lookout for a Service Desk Manager to join their team out in their Manchester or London offices.
The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers.
The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function.
An exciting opportunity has arisen for a Service Desk Manager in a hybrid role, offering the flexibility of working from home and on-site.
The successful candidate will be responsible for managing a team of service desk analysts, ensuring customer satisfaction and maintaining efficient IT operations.
This role is perfect for someone who thrives in a fast-paced environment and is passionate about leading high-performance teams.
We are looking for enthusiastic, passionate Service Desk Manager to join a forward thinking and growing MSP.
An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London.
There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
The roles is for a Service Desk Manager to work with the directors of a busy, successful multi location Managed Service Provider to put in place the systems and procedures necessary for the business to grow.
Our client is an multi lcation Managed Service Provider who are looking to add a new management role to thEire team.