You will play a pivotal role in customer interactions, addressing enquiries, resolving concerns, and providing accurate information regarding services.
Acorn by Synergie is pleased to offer an exciting opportunity for an enthusiastic and committed Customer Service Advisor to become part of a thriving business in Crewe.
As a Customer Service Advisor, your role is to ensure an outstanding and positive customer experience.
We are seeking a candidate who has a genuine passion for data, excels in extracting, manipulating, and analysing it, with the ability to generate insightful reports and forecasts.
This role sits at the heart of our Ecommerce team.
At Ryman we currently have an incredible opportunity to join our team as an Ecommerce Analyst on a 12 Month contract.
Managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and problem solving to achieve consistent successful delivery for our customers with exceptional customer service.
Respond to a high volume and variety of customer delivery inquiries, solving problems to satisfy both customers and the business.
They receive escalated communication from internal and external customers by phone or e-mail with the purpose of providing satisfactory solutions in a high pressure, demanding environment.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.