They are a rapidly expanding MSP based in Cardiff that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy.
It is a fast paced and fun environment to work in with plenty of room for progression.
The successful candidate will preferably have previous experience within the Utilities sector however a strong interest in this field and good maths skills will be accepted.
The key service is to provide an invoice validation service to our clients ensuring only correct invoices are paid.
They will have strong organisational and communication skills (both verbal and written), with the ability to work under pressure and a willingness to learn.
In this Business Analyst position, your role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organisational functions and business processes.
Quest Search & Selection is currently recruiting for this omni channel retail business.
The business has over 100 stores and strong presence online and also via their members club.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
The role is to manage the triaging and general non-specialist/Non AM query management of our "Zendesk" help desk tickets, working alongside and collaboratively with all teams within Savills Energy.
The role is based in the Cardiff office and although will report into the Operations Department will be a fundamental role across the whole of Savills Energy.
The Cardiff Energy Team provides a Procurement and Bureau service to Savills Property Management Division clients.
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.