Service Desk Analyst needed in Northallerton Paying £14.40 per hr ref 360490
Full time hours on a temporary basis
Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service.
Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation.
Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions.
60/40 Office-WFH split; About the company
They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.
Our client, a prestigious world class events venue, are looking for a professional, experienced Service Desk Representative with exceptional customer service skills for an ongoing, temporary assignment.
The Service Desk Representative plays a crucial role in ensuring all visitors and contractors have a positive experience on site.
Previous experience in the events industry would be advantageous, however not essential.