Customer Services Administrator / Responsive Works Administrator
As a responsive works administrator, you have a pivotal role within the company interacting with their customers, clients, and site-based operatives whilst co-ordinating workflows in order to ensure the smooth running of the responsive service.
Our client has an exciting role available for a candidate who enjoys working as part of a team delivering first-class customer service.
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation?
We've achieved a lot, but need outstanding people to help us do more.
We've already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed!
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
General
We are currently recruiting for a Helpdesk Operative based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.