IT Support Engineer / Service Desk Analyst / IT Technician who has previous experience working on a busy helpdesk resolving first line and / or second line IT support tickets is required for a multi-award winning Managed Service Provider based in the City of London.
ALL LEVELS OF IT EXPERIENCE CONSIDERED
As a successful candidate you will need a solid foundation in IT, preferably covering Microsoft technologies.
Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray.
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you!
In this position, you will provide comprehensive technical support for the company's clients as well as employees.
An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role.
RattrayParkin are partnered with a global technology business seeking to appoint a Service Technician to join them on an initial 3-6 month contract with possibility of a permanent role afterwards.
The role will be site based in South Nottinghamshire.
Job Description
Work from service check lists, procedures, instructions, customer and unit records, computer programs and similar documentations.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Service Desk Support, Incident Analyst (SC Cleared)
We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester.
This role would be the ideal opportunity for someone who has previously worked to handle incoming technical incidents, requests and changes in an accordingly and timely manner