Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
The Service Desk Analyst is the 'face' of the IT team, and the first point of contact that users will interact with.
Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire.
This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT.