This is a great opportunity for an ambitious IT Service Desk Team Leader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work.
It will require someone technically strong (ideally you will have an MCP certification / ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled.
You will spearhead the IT delivery function of a well-established company in Bournemouth, leading the service desk who provide the first point of contact for all IT related issues from users across the UK.
Insync Insurance, a valued part of the Brown & Brown Group, are looking to recruit a Digital Service Desk Assistant to join their hard-working & successful team.
This is a fantastic opportunity for an experienced IT professional to join a thriving business with aspirations for growth in the short & long-term.
PURPOSE
To be the first line of support and point of contact for the Digital Team and the user.
My client are a leading provider of IT, networking, and telecoms solutions nationwide.
With a focus on innovation and customer satisfaction, we serve a diverse range of clients, ensuring their systems are efficient, secure, and optimized for success.
We pride ourselves on our commitment to excellence and our dedication to providing top-notch service to our clients.
The Service Desk Manager is a leadership role responsible for the operational effectiveness, performance, and ongoing development of the Service Desk practice.
Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.
Working for this Microsoft Cloud based solutions, customer focused business you will be part of the ''team'' as they strive to make a great place of work.
You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills.
It is a fast paced and fun environment to work in with plenty of room for progression.
They are a rapidly expanding MSP based in Bournemouth that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy.