Posted by Compass Group UK & Ireland Ltd • £10K/yr to £50K/yr
We are looking for a Service Desk Team Leader to join our busy Digital and technology team based in Birmingham.
Compass Group Plc (Compass) is a £22.9 billion turnover, global organisation and the world's leading provider of food and support services.
With operations across seven key business areas (Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote), Compass serves customers in offices and factories; schools and universities; hospitals and senior living communities; major sports and cultural venues; and remote mining camps and offshore platforms.
A leading MSP working at enterprise solutions echelon is looking for an expereinced Service Desk Team Lead; playing a pivotal role in supporting your team of 4 Service Desk Engineers by providing guidance on both process-related and technical queries.
Ideally, you would have prior experience in managing a busy Service Desk environment, preferably at another MSP / Managed Services Provider as well as qualified in IT service management (ITIL).
You will work closely with your team to ensure high-quality service delivery, developing and implementing strategies for continuous improvement in client relations and support processes.
Our client, a leading financial company based in Bromley, is seeking a dedicated Service Desk Manager to join their team on a permanent basis offering a competitive salary plus benefits.
This on-site role requires a hands-on leader who can thrive in a fast-paced environment, manage a dynamic team, and ensure exceptional IT support.
Are you an energetic and experienced IT professional looking for your next challenge?
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.