- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
General
An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.
To support and develop relationship with insurer, corporate and broker clients and their policyholders.
To add value by proactively managing liability claims for both injury (predominantly) and damage to T/P property, including investigation, negotiation and settlement, as licensed and in compliance with prevailing client requirements and service standards.
Duties & Responsibilities
To handle liability claims in own right, within the scope of authority given.
In this role, the Service Manager will oversee the accurate and timely submission of payroll information, petty cash, DBS payments, and timesheets to meet deadlines.
We are seeking a Service Manager who will serve as a pillar of integrity for our client, maintaining competence through ongoing management training to update knowledge and skills.
In this role, the Service Manager will oversee complex care services, ensuring compliance with company policies and regulatory requirements, with a focus on achieving 100% audit compliance.