Not only will they be safely delivering, installing and collecting of a range of electrical products into customers' homes, which include White Goods, Televisions and cookers, they will be the face of the company and help them become a market leader by providing unrivalled customer service.
The successful candidate will support Customer Delivery and Installation Drivers and play a critical role in achieving purpose of helping everyone enjoy amazing technology.
Positive Employment is currently recruiting for Drivers Mates for our client a large electronic retailing company.
Supported by the Customer Operations Manager and working closely with the Delivery team and our service partners, you will work to deliver successful onboarding of new metering points and revenue and cost validation in line with our Customer Experience framework, and ensure we are fully compliant with regulations and standards that apply.
This role is central in ensuring our client delivers market-leading customer service to our customers, resulting in excellent customer satisfaction.
You will be a member of the Asset Performance and Operations team & report to the Customer Operations Manager.
We are seeking a Customer Service Administrator to manage the end-to-end administration of the order to delivery' process for a diverse range of customers.
This role is ideal for someone who is committed to delivering exceptional customer service across various communication channels, including email and phone.
The successful candidate will be responsible for processing orders, handling customer enquiries, and troubleshooting any issues with a high degree of accuracy and professionalism.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
I'm looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis for the rest of the year, but very much looking at a long term permanent role.