Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
To lead the service delivery team in exemplifying the principles of customer service, productivity, performance, efficiency, and responsiveness to users.
General
Job Type/Shift Patterns: Full time, Monday - Friday between 9:00am - 5:30pm, 37.5 hours a week (Hybrid, 2-3 days working on-site, rest days Working from Home)
Getinge is a leading global provider of products and systems that contribute to quality enhancement and cost efficiency within healthcare and life sciences.
We employ more than 10,000 people, and have operations in more than 40 countries.
Reed Talent Solutions are working with?United Utilities on the search for 10 Advanced Customer Service Advisors to join a growing?Income?team at their Lingley Mere Business Park.
Unities Utilities believe in the power of diversity, and they're excited to welcome candidates from all backgrounds.
Why work at United Utilities in Warrington
Be based at the stunning head office in Lingley Mere Business Park, Great Sankey, Warrington, where you'll have access to a range of fantastic facilities, including free parking, an on-site gym to keep you motivated, and a delightful restaurant and coffee shop to fuel your passion.
To visit service users for support sessions within their homes or appropriate community locations.
To devise effective interventions for service users who are hard to engage'.
To be responsible for the support and well-being of a group of key service users allocated from across the team using holistic, person-centred support planning with SMART targets and the recovery star using the recovery approach to enable them to increase independence, maintain their accommodation and enjoy a good quality of life.
The goal is to build a team that reflects the richness of the diverse customer base.
Unities Utilities believe in the power of diversity, and they're excited to welcome candidates from all backgrounds.
General
Reed Talent Solutions are working with United Utilities on the search for Customer Advisor Specialist (CAS) to join the United Utilities Market Services team at their Warrington location.