Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
To lead the service delivery team in exemplifying the principles of customer service, productivity, performance, efficiency, and responsiveness to users.
General
Job Type/Shift Patterns: Full time, Monday - Friday between 9:00am - 5:30pm, 37.5 hours a week (Hybrid, 2-3 days working on-site, rest days Working from Home)
Getinge is a leading global provider of products and systems that contribute to quality enhancement and cost efficiency within healthcare and life sciences.
We employ more than 10,000 people, and have operations in more than 40 countries.
My client is a central government body undertaking a major business transformation.
This is a fantastic opportunity for a Delivery Manager with strong PMO skills to join a central government organisation based in Bristol on an initial 6 month contract.
The successful PMO/Delivery Manager will be responsible for
Maintaining project documentation and reporting on progress to project stakeholders and sponsors.
Remote Delivery Manager needed Paying £389.07 per day ref 1266110
Full time hours on a temporary basis
To ensure the organisation has the required governance frameworks, adaptive cadence, and opportunity for knowledge share to existing employees for effective delivery of a critical multi-year programme of work.
This role will also include working closely with and supporting the development of the Change Management capability.