As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
This is a key role within our Management Team as the Technical Services Delivery Manager you will be involved in managing a Technical Services Team (currently 12) and provide effective project planning for jobs/projects.
You will be responsible for ensuring a high-quality level of service is consistently delivered to all our customers and be able to identify and solve issues as part of the Management Team.
With excellent communication skills, you need to be an all-rounder who is driven by customer service.
Agile Delivery Lead / Scrum Master ideally with financial services experience required to co-ordinate the delivery of bespoke and packaged systems, facilitating and driving forward the business change process with the effective delivery of solutions to our client.
We are looking for a candidate who can also stretch this role to further develop a strong SCRUM working practice across the organisation.
This is a fantastic opportunity to join an established organisation based in LEEDS, West Yorkshire with strong growth plans to further develop its financial services offering.
Join an integral part of the NHS family, critical to sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales, as an ICT Category Lead.
Joining NHS Supply Chain means you are part of the continued and committed contribution to supporting the NHS to deliver safe and excellent patient care, by ensuring the organisation delivers the products and services needed by the NHS, both now and in the future.
Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software.
One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China checking data has migrated correctly.
The role includes overseeing and planning projects from start to finish both in the UK and internationally.
Best practice and change management: to be a centre of excellence and single point of contact for communication and change management within the function, including best practice sharing, such that Service Partner teams are set up for to deliver new ways of working, particularly where new tools, systems and data are being adopted.
Purpose of the RoleThe role consists of two distinct components
Governance: to support the Service Partner Director and direct reports in governance and administration of all parts of the Service Partner function.