One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Delivery Manager as part of their core IT Ops Function.
You will be involved in running a national team of regional engineers alongside planning and delivery of their IT service across the group.
The role is 4 days on site your main location will be Newcastle but there will be national travel required on occasion.
We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns.
If you said yes to these questions then this challenging yet rewarding role is for you.
Would you like to make a difference to someone's life
Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?
We are now looking for Delivery Drivers to be a part of our team.
This role will be responsible for relaying specialist equipment across the country on a dedicated route, quickly and efficiently, whilst maintaining our high integrity standards and demonstrating friendly customer service.
Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
You will be required to provide excellent customer service and day to day handling of all existing policy holder requirements post sale and pre renewal for our Delegated Authority, Property Owners & Household products.
You will take relevant actions to ensure we retain the business at every opportunity by enhancing the customer experience.
We have an exciting opportunity for a hard-working and personable person to join the team as our new Customer Support Specialist.
Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
Join us to make a difference and be part of our dedicated team.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.