The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice.
The Service Delivery Analyst must have a broad range of skills and Service Management process experience.
General
A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team.
We are seeking a highly motivated IT Service Delivery Manager to oversee the delivery of IT services across multiple clients along with different customer management from an IT centre point of view.
Summary of the role
You will be ensuring high levels of customer satisfaction and operational efficiency.
Posted by Understanding Recruitment • £85K/yr to £95K/yr
As the Head of Service Delivery you will have experience of working in an ITIL environment while also being exposed to incident / problem management.
A brand new and exciting role has just arisen for an experienced Head of Service Delivery to join a leading organisation based in Oxford.
This is a great chance for someone to work for a leading organisation that have a brilliant working environment whilst still getting the chance to learn new skills and develop your career.
Are you ready to take ownership of a critical service delivery function within a forward-thinking digital environment?
As the Service Delivery Manager, you'll be the main point of contact for all incidents, ensuring transparency and accountability from vendors and third-party partners.
We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish.
Posted by Context Recruitment Limited • £40K/yr to £55K/yr
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
Join our team as a Service Delivery Manager and play a pivotal role in delivering exceptional service to high-profile customers using our Managed Service platform.
This position is perfect for someone who thrives in a fast-paced environment, possesses excellent process management skills, and has a proactive approach to customer service.
Service Delivery Manager
Location: Northampton (Hybrid Working - 3 days in office, 2 days remote after 3 month probation).
We are seeking a dedicated IT Service Delivery Analyst to join a dynamic Service Delivery team within a financial services organisation.
This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.