Input into the production of a weekly and monthly Service Delivery WIP Reporting: progress against monthly delivery targets, delivery schedule of all orders in progress, problem orders, etc.
Update systems and tools with accurate information to allow solutions to be built right first time and to allow other areas of the business the ability to support our customers.
Posted by TIGER RESOURCING SOLUTIONS LIMITED • £50K/yr to £65K/yr
We are looking for a highly driven Service Delivery Manager to join our Service Management team where you will play a fundamental role in helping to maintain and improve service and relationships.
Are you a dynamic, self-motivated, and results-driven individual with a passion for Service Management.
Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
Posted by Belinda Roberts Ltd • £26K/yr to £27K/yr
Fast growing energy business based in the Bury area requires a Service Delivery Coordinator, this is a role that sits within the Customer Service team.
This is a newly created role due to the growth of the business.
The primary function of this role is managing all account queries through a first-class customer centric approach.
Typically these services will include systems; applications, technical infrastructure, business process and IT service provision, using multiple delivery channels.
As the Service Manager will own and deliver medium scale services or will take responsibility for part of a large service under the direction of a senior delivery manager, to client and cost, risk, quality and service performance targets.
The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management.
Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!
Are you an experienced project manager looking for a new position within a fast-moving and developing industry?
This will then allow the centralization of all our IT services delivering a simplified and more sustainable service for the future.
Within the Group Infrastructure Services portfolio our Data Centre Strategy LAB has been charged with defining and provisioning data centre capability to support the Groups future needs.
The work involves building a new data centre, making it operational from an IT perspective and pairing it with the existing Horizon data centre.