Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
Service Delivery Manager, Fully remote - Up to £65k dependent on experience
We have an exciting opportunity for a Service Delivery Manager to join a fast-growing, innovative HR-Tech business who are doing some incredible work at the moment.
They're looking for someone to join them focusing on delivering unique AI-powered data transformation products that help create, cleanse and transform job architectures, descriptions and more.
We are seeking a Service Delivery Manager to oversee the day-to-day management of our on-site team at Queen Alexandra Hospital.
The role involves ensuring the smooth delivery of managed services, monitoring the ordering of consumables, and supporting the Regional Service Delivery Manager (RSDM) and Senior Leadership Team (SLT) as required.
You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards.
Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes.
Collaborate with the operations manager to address concerns and issues that may impact customer experience, while working together to build and maintain high-performing team and to foster a positive working environment.
In this role, you'll team up with Solutions Managers to ensure seamless client delivery, meeting all requirements within agreed timescales and budgets.
We are currently collaborating with a leading alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function.
You'll be the go-to guru overseeing all legal project resources, guaranteeing top-notch quality in every output.
Red Recruitment is recruiting a Customer Service Delivery Manager to join our client, a telecoms and technology company who are recognised as a leader in their field.
This position is located in Solihull, the salary is £35,000 - £43,000 per annum and contains many benefits.
This is a fantastic opportunity to join this fast-growing business as they expand their team.