We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington.
Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance.
Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners.
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
CPS is working with a leading IT technology consulting business in search of a Service Delivery Manager to join their rapidly expanding team based in Cardiff.
Situated within the Managed Services Department, which falls under the parent Professional Services Department, this role holds significant management impact, focusing on creating enthusiastic customers and driving them towards customer success.
SMT GB, based at Duxford, is looking for a talented Service Delivery Manager to join our team and drive success in service operations.
Are you a dynamic leader with a passion for service excellence?
This role is being offered with a highly competitive base salary plus benefits which include Bonus, Electric Vehicle Car Scheme/cash allowance, Pension, Bupa, 33 days holiday including bank holidays.
Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.
Due to a number of new contract wins we are looking for a Service Delivery Manager to join the team and help drive this further expansion, based at their modern office in South Manchester.
The role will sit above a number of teams and team leaders, overseeing all aspects of service delivery including team performance, KPI management and improvement, and day to day liaison with key contacts.
My client is an established and growing provider of insurance process outsourcing solutions in the North West.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
Key Skills: Service Delivery Manager ITIL Managed Service Provider Team Leader Communication Budget Management Presentation Negotiation Client Relations People Management
IT Service Delivery Manager (Security Operations) 2 days a week on site Central London - £50k
MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance.