Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.
As the Partnerships Manager, you wield ultimate authority over the core relationships between the company and its international panel of carrier partners.
This entails cultivating and leveraging key stakeholder relationships, ensuring the delivery of operational excellence, and serving as their primary point of contact for any insurer inquiries.
PURPOSE OF ROLE
The Partnerships team holds responsibility for overseeing, managing, and advancing the businesses' global network of carrier partners, ensuring their profitability, integrity, and sustainability.
A unique job opportunity has arisen for a Head of Programme Delivery / Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales.
Your new company
The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives, supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions.
Do you enjoy working in a fast-paced environment, coordinating tasks and making sure we deliver an exceptional service to our customers.
As the Sales Coordinator you will be the first point of contact for our customers and will be responsible for managing the order process from initial receipt to delivery.
This is a fantastic role for someone who enjoys autonomy, thrives in a fast paced environment, and it's a stickler for detail and organisation.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
The Sitecore Technical Project Manager / Sitecore Technical Delivery Lead will lead the delivery of multiple high-profile projects, ensuring that the projects are delivered to time, cost, and quality outcomes.
An excellent job opportunity has arisen for an experienced Sitecore Project Manager / Technical Project Manager / Sitecore Technical Delivery Lead to join one of the most established organisations in South Wales on a permanent basis.
You will produce and manage project plans, prepare progress reports, and liaise with a range of key stakeholders throughout the organisation.
The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the lifecycle (from discoveries through to live).
Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits.
The Sales Manager will adopt a strategic approach to advance the Checks Direct brand and enhance sales revenue, playing a pivotal role in Business Development and Team Leadership.
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.