We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish.
As the Service Delivery Manager, you'll be the main point of contact for all incidents, ensuring transparency and accountability from vendors and third-party partners.
Are you ready to take ownership of a critical service delivery function within a forward-thinking digital environment?
Join our team as a Service Delivery Manager and play a pivotal role in delivering exceptional service to high-profile customers using our Managed Service platform.
This position is perfect for someone who thrives in a fast-paced environment, possesses excellent process management skills, and has a proactive approach to customer service.
Service Delivery Manager
Location: Northampton (Hybrid Working - 3 days in office, 2 days remote after 3 month probation).
My client seeks a skilled and driven Service Delivery Manager to oversee efficient service delivery across multiple locations.
Service Delivery Manager
My client is a leading global technology company dedicated to driving digital transformation within the Quick Service Restaurants (QSR), Hospitality, and Retail sectors.
With over 20 years of experience, they have forged strong partnerships with major brands, continually innovating to enhance customer experiences and streamline operational efficiency.