Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management.
Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!
Are you an experienced project manager looking for a new position within a fast-moving and developing industry?