Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.
The SDM will be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships.
The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.
General
We are recruiting for a SC Cleared Service Delivery Manager for a leading Defence & Space organisation based in Newport.
Hybrid working will be considered, however you must be flexible when required on site.
Service Delivery Manager - Contract - 12 Months - Existing SC Clearance - £400 a day - Inside IR35
Yolk Recruitment Ltd are working with one of Europe's leading Aerospace & Defence companies for the recruitment of a Service Delivery Manager to join their office in Newport.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management.
Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!
Are you an experienced project manager looking for a new position within a fast-moving and developing industry?
Having designed and specified a new target customer experience/journey, my client requires an experienced Programme Manager / Delivery Manager to lead and manage all technology aspects of the technical solution delivery, from finalised requirements through to a fully developed, integrated and tested solution that is ready for production go-live.
A highly experienced, software-focused Programme Manager / Delivery Manager is required for an immediate start, for a major 12-month fixed term contract.
What will I be doing
Working across both my client's London and Oxfordshire offices (3 days a week on site), the Programme Manager / Delivery Manager will direct and manage resources across several workstreams, comprising both internal and external/outsourced teams.
Having designed and specified a new target customer experience/journey, my client requires an experienced Programme Manager / Delivery Manager to lead and manage all technology aspects of the technical solution delivery, from finalised requirements through to a fully developed, integrated and tested solution that is ready for production go-live.
A highly experienced, software-focused Programme Manager / Delivery Manager is required for an immediate start, for a major 12-month fixed term contract.
What will I be doing
Working across both my client's London and Oxfordshire offices (3 days a week on site), the Programme Manager / Delivery Manager will direct and manage resources across several workstreams, comprising both internal and external/outsourced teams.
To provide a comprehensive IT delivery and project management service directly to the company client base and or stakeholders.
General
An amazing opportunity has become available for a mid-level Project Manager to join a smashing local company, working within their Service Delivery Team.
This role would suit Project Managers seeking to gain further industry experience that have at least one years' post junior level exposure within a commercial business environment.