Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
CPS is working with a leading IT technology consulting business in search of a Service Delivery Manager to join their rapidly expanding team based in Cardiff.
Situated within the Managed Services Department, which falls under the parent Professional Services Department, this role holds significant management impact, focusing on creating enthusiastic customers and driving them towards customer success.
We are seeking a Service Delivery Manager to oversee the day-to-day management of our on-site team at Queen Alexandra Hospital.
The role involves ensuring the smooth delivery of managed services, monitoring the ordering of consumables, and supporting the Regional Service Delivery Manager (RSDM) and Senior Leadership Team (SLT) as required.
Due to a number of new contract wins we are looking for a Service Delivery Manager to join the team and help drive this further expansion, based at their modern office in South Manchester.
The role will sit above a number of teams and team leaders, overseeing all aspects of service delivery including team performance, KPI management and improvement, and day to day liaison with key contacts.
My client is an established and growing provider of insurance process outsourcing solutions in the North West.
SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations.
Are you a dynamic leader with a passion for service excellence?
This role is being offered with a highly competitive base salary plus benefits which include Bonus, Electric Vehicle Car Scheme/cash allowance, Pension, Bupa, 33 days holiday including bank holidays.
Key Skills: Service Delivery Manager ITIL Managed Service Provider Team Leader Communication Budget Management Presentation Negotiation Client Relations People Management
IT Service Delivery Manager (Security Operations) 2 days a week on site Central London - £50k
MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance.
You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards.
Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes.
Collaborate with the operations manager to address concerns and issues that may impact customer experience, while working together to build and maintain high-performing team and to foster a positive working environment.